Breach of secure data has become a major issue facing corporations today. A 2005 survey conducted by the FBI and Computer Security Institute found that 67% of all companies surveyed confronted external multiple attempts of unauthorized use of computer systems. This does not include lost or stolen laptops and paper-based files, employee theft and/or resale of confidential customer data.

A security breach occurs when an individual’s personal information is compromised. The primary concern resulting from a security breach is the threat of Identity Theft. Identity Theft occurs when personal information such as name, Social Security number, credit card number or other identifying information are used without permission to commit fraud or other crimes.

In the event of a breach, victims will receive an informative letter describing the nature of the fraud and giving each victim the opportunity to “opt in” to an Identity Theft Monitoring program. Total ID Monitoring monitors 1,000+ databases. An initial assessment is received one week after enrollment, and continuous monthly screening is offered to identify the existence of possible identity theft.

If identity theft does occur, we will provide managed resolution, which includes the assignment of a personal Resolution Advocate. Each victim will receive a resolution packet, providing all contact information to pertinent agencies and organizations, all required forms, all appropriate letters, and offers step-by-step instruction. The Advocate works in conjunction with the victim, making themselves available to assist and to answer any questions along the way. If necessary, fraud alerts are provided to the three major credit bureaus, and the victim receives assistance in working with the Federal Trade Commission, the Social Security Administration, the US Postal Service, Department of Motor Vehicles, and local and federal law enforcement, among others, to provide the victim the highest level of resolution service.